Elizabethton, TN

Paperless Bill Online Pay: https://eesonline.utilitynexus.com    

Elizabethton Electric will be changing payment portals in January of 2023. Customers that have set up auto pay thru the existing portal will need to go to our new customer portal https://eesonline.utilitynexus.com or download our app Elizabethton Electric System and create a new account and set up auto pay. Please, don’t forget to login to your current account, and disable auto pay, or your bill may be drafted twice! You will need your account number to set up your account.

The new portal and app allow customers to make payments, set up auto pay, view bill summary, statement history, payments, and usage summary in a graph by cost or usage broken down by day, month, or interval. We apologize for any inconvenience.

You will need your account number to utilize the onetime payment option.

If you need assistance creating your new account or have any questions, please call 423-542 1100.

Automated Pay by Phone:

1-844-718-0065

Please have account number ready for phone payments. We accept Visa, MasterCard, Discover and American Express.

Traditional Payment Options:

In person at 400 Hatcher Lane or 136 S. Sycamore Street
Mail P. O. Box 790
If bill is current you may pay at Citizens Bank or Carter County Bank
Night drops located at City Hall, 136 S. Sycamore Street or Elizabethton Electric Department, 400 Hatcher Lane
We also offer Automatic Bank Draft, to sign up contact the Billing Department at 547-8609

There is no charge for Electric Payments made by phone or online.

Municipal Services below

Automated Pay By Phone for Water Utilities:

1-866-306-8558

Please have account number ready for phone payments.

There is no charge for Water Payments made by phone or online.

The following services are available:

• View and pay Municipal Court citations online.
• View and pay Water/Sewer Utilities accounts online. 
• View your payment and usage history.

Other payment options include:  In person, Bank Draft, Mail or Drop Box