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Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

Welcome

City offices will be closed Monday, February 19th in observance of Presidents' Day.
 

Please call 423-542-1100 or 423-547-6200 for assistance.

CIty Hall accepts walk in payments for taxes, permits, fines & business licenses.  All utility payments must be made at the drive thru.

Elizabethton Electric located at 400 Hatcher Lane is open to walk ins and drive thru.  Full service operations for all your utility customer service needs such as setting up new service, transferring or terminating service and any questions you may have regarding your water or electric accounts.